Yukon's 911 system inadequate for those hard of hearing, speech impaired, says resident


It’s been seven years since basic 911 was introduced in the Yukon, but some residents are still unable to effectively use the service.

Gerard Tremblay, a Whitehorse resident who is hard of hearing, is unable to speak out loud. CBC News interviewed Tremblay through a sign language interpreter.

He said he has repeatedly requested that the Yukon government offer a text option for contacting 911.

“When they first started talking about setting up 911 here I said ‘please set up the text,'” Tremblay explained. “We’ve had 911 for a long time now. I contacted them before they even set up 911 to do this. They didn’t.”

Tremblay said he once had a “close call” accident a few

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