Yukon's 911 system inadequate for those hard of hearing, speech impaired, says resident

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It’s been seven years since basic 911 was introduced in the Yukon, but some residents are still unable to effectively use the service.

Gerard Tremblay, a Whitehorse resident who is hard of hearing, is unable to speak out loud. CBC News interviewed Tremblay through a sign language interpreter.

He said he has repeatedly requested that the Yukon government offer a text option for contacting 911.

“When they first started talking about setting up 911 here I said ‘please set up the text,'” Tremblay explained. “We’ve had 911 for a long time now. I contacted them before they even set up 911 to do this. They didn’t.”

Tremblay said he once had a “close call” accident a few

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